A great receptionist transforms your business. But they cost $30K-$45K/year, work 8 hours a day, and can only handle one call at a time.
A full-time receptionist: $30,000-$45,000 salary + $5,000-$10,000 benefits + training + turnover.
They work 8 hours/day, 5 days/week. That's 128 hours/week of zero coverage.
One receptionist handles one call at a time. Peak hour? The rest go to voicemail.
Every feature below is included on every plan. No add-ons, no feature gates.
$99-$399/month vs $30,000-$45,000/year. That's 90% savings with better coverage.
No sick days, no vacations, no lunch breaks. Every hour of every day, fully covered.
Handles 1 or 100 calls simultaneously. Your busiest hour is as well-covered as your quietest.
Update the knowledge base and it's live. No weeks of onboarding. No retraining when someone quits.
A new hire takes 2-4 weeks to train. Allison is configured in 15 minutes and never forgets anything you taught her.
You can't listen to every call a receptionist takes. Watchtower scores every single call automatically — resolution, accuracy, professionalism, sentiment, and escalation handling.
Your agent answers in a voice and name you choose, included on every plan. Hear the voices →
Save $37,600+/year
Plenty, and it is worth naming before you decide. A receptionist greets people who walk in, signs for deliveries, handles mail, and picks up the small physical work an office generates. On the phone, a person is still better at genuinely difficult conversations: an angry customer who needs to feel heard, a delicate call about a death or a diagnosis, a judgment call nobody wrote a policy for. If those calls are the core of your business rather than the exception, hire the person.
Plans are $99 to $399 per month, which is $1,188 to $4,788 a year including 200 to 1,500 call minutes. Put your own number against that: take the hourly rate you would actually pay in your market, multiply by the hours you need covered, and add payroll taxes. For most small businesses the gap is large even against part-time cover, and part-time still leaves nights, weekends, and every unscheduled hour uncovered.
It hands off rather than flailing. You define the conditions that trigger a transfer: the caller asking for a person, a frustration threshold, specific keywords, a call running long without resolving, repeated failure to help, or a custom rule combining several of those. The caller is told who they are being connected to before the transfer goes through. Your team member gets the full context (what the caller wanted, what was already discussed, why it escalated) by email after the call rather than as a spoken briefing before they pick up. If nobody is available, the agent takes a message or books a callback instead of dead-ending the caller.
A new hire needs two to four weeks before they can answer confidently. Here you have a fifteen-minute conversation with Allison about how your business works, and she builds the agent from it, so you log in to a configuration that is largely done and refine from there. Changing what it knows later is editing a knowledge entry, not retraining a person, and it takes effect on the next call.
White-glove setup
Custom API integrations, webhooks, CRM sync, escalation design — designed, wired, and tested on live calls. Included with any plan. No setup fees.
Call Allison, describe your business, and she'll build your agent. Or sign up and configure it yourself.