Custom setup services
Allison builds your agent. When the build gets technical, a human engineer builds it with you: custom API tools, webhooks, integrations, and routing, designed, wired, and tested on real calls.
Standard onboarding is AI-led on purpose: you call Allison, she learns your business, and your agent is live fast. But the most powerful deployments connect your AI answering service to your own systems, and that work deserves an engineer, not a help article. Elsewhere, white-glove onboarding is an enterprise-tier perk measured in weeks. Here it is a standing promise on every plan, and most setups land in days.
Technical onboarding never dead-ends at a chatbot. When you need an engineer, you get one.
You authorize every system the agent touches and see every step. It stays your agent and your data.
Nothing is handed off untried. We make the calls your customers will make and fix what fails first.
What we build
One of our deployments is a freight brokerage whose agent quotes shipments from a live rating engine, texts booking links mid-call, and routes carriers by escalation rules. Everything below is the same machinery, applied to your business.
Your agent reads from and writes to your own systems mid-call: pricing engines, order lookups, inventory, ticketing. We design and wire the endpoints as in-call skills.
Call outcomes pushed to your CRM, ops console, or Slack the moment they happen. We map the events, shape the payloads, and verify delivery end to end.
Booking flows across team calendars, services, and locations, and call outcomes synced into your CRM. Confirmation rules, attendee emails, and reschedule behavior configured and tested.
Separate numbers, schedules, teams, and knowledge per location, with the right calls landing in the right place. No caps on locations.
Who gets a live transfer, who gets a message, and when. We turn your real-world routing rules into escalation logic and test every path.
Hundreds of facts, documents, and FAQs organized so your agent answers like your best employee. Structured intake from whatever you have today.
The underlying capabilities are standard platform features, documented at /features and in the developer docs. This service is the engineering time to apply them to your systems.
How it works
A call about how your business actually runs: what callers need, what systems you use, where the complexity lives.
We structure your knowledge base, call intents, and conversation flows before anything goes live.
API tools, webhooks, calendars, and routing built against your real systems, with your authorization at every step.
We call the agent the way your customers will and fix what does not hold up, before your callers ever hear it.
Refinement from the first real calls, then a walkthrough of your dashboard so day-to-day changes stay in your hands.
Nothing separately, on any plan. Sign up, and we work with you, your team, and your systems to get things integrated, configured, and tuned. There is no minimum commitment and no setup invoice: your subscription is the whole price, and minutes stay the only variable. If we do our job, you'll keep your agent. That's the bet, and we like it.
Start with a call. If the setup is simple, Allison will have you live in minutes. If it is technical, an engineer takes it from there.