For most of history, only big companies could afford one. Allison is changing that.
The phone isn't dying. For service businesses, it's still where decisions happen.
Dental offices. HVAC companies. Law firms. Bakeries. When a customer needs something, they call — not a chat widget, not a contact form. A call. When a tooth breaks at 9pm, when a pipe bursts at midnight, when a prospect is comparing three firms and picks the one who answers first — the phone is where the choice is made.
Professional phone coverage has always been reserved for companies that could put a dedicated receptionist on payroll, or pay an answering service enough to make the relationship worthwhile. Everyone else made do with voicemail, automated menus, or the owner answering between tasks.
We don't think it should be that way. Every business should have an expert answering their phone — not just the ones with payroll budgets for a full-time receptionist.
Not a chatbot. Not a script. Not a phone tree. A real conversation with an agent that knows your business.
Nights, weekends, holidays — all of them. Every missed call is a conversation that never happened. Allison makes sure they happen.
Checks availability in real time and books directly on your calendar, with the rules you configure — buffers, service types, eligibility checks.
Asks the questions that matter to you. Captures contact info, service type, timeline, and budget — then logs it where your team will find it.
Routes calls to the right person based on who is available, what the caller needs, and who specializes in what. Hands off with full context.
Knows your pricing, services, hours, policies, and the fifty questions you got tired of answering personally. Pulled from your knowledge base in real time.
When a caller genuinely needs a human you can't spare right now, she captures the details and sends your team an email — with a full transcript.
The principles behind how Allison Voice is built.
Your agent should know your business as well as your best employee — not as well as an FAQ page. Depth over breadth.
Unlimited locations, knowledge, team members, integrations, concurrent calls. The only thing that varies is included AI minutes.
Allison identifies herself as AI on every call, always. We never claim capabilities we don't have or promise unbuilt features. Trust is the product.
If a bakery can't afford it, we've failed the mission. Priced deliberately for small business — the ones who need this most and have been served worst.
No voicemail. No hold music. No phone trees. No business hours. A real conversation with an expert, every time the phone rings.
One phone call gets you 80% of the way there. Dashboard finishes the rest. No technical skills required, no weeks of configuration.
Allison Voice is based in Eugene, Oregon. Founded by Brian Hatt — a software engineer who spent years building infrastructure for companies that could afford serious phone systems, and couldn't shake the gap between what big companies got and what small businesses had to settle for.
Small team. Early days. Every customer matters.
Feedback or broken things: team@allisonvoice.com. Brian reads every one.
Tell her about your business in one phone call. In 15 minutes she'll know what you do and your agent will be ready to configure.