One platform. Every capability. No feature gates. Every feature below is included on every plan.
Know who’s calling before you say hello
Every call starts with context. Allison recognizes callers, remembers past conversations, and recovers seamlessly from dropped calls. Your callers never have to repeat themselves.
Allison knows who’s calling and can verify the number for callbacks — no need to ask.
Every caller gets a profile — name, email, preferences — auto-populated from conversations. Your team can add notes. No CRM required.
Automatic lookup of recent calls. Allison knows what you discussed last time and picks up naturally.
Call drops? Allison picks up where you left off when the caller rings back. No “can you start over?”
Not a phone tree. A conversation.
Natural language from the first hello. Allison listens, understands, and responds in real-time — with the kind of latency that makes callers forget they’re talking to AI.
Natural language from the first word. No “press 1 for sales.” Just tell Allison what you need.
Responses so fast the conversation flows like talking to a real person. No awkward pauses.
Callers can interrupt, just like in a real conversation. Allison listens and adjusts.
Every follow-up question is shaped by what the caller already said. No robotic scripts.
Allison understands what callers need without rigid menus or keyword matching.
Your business, memorized at expert level
Allison knows your business at an expert level — from the first second of every call. Add facts, policies, FAQs, and upload documents without limits. The system synthesizes your knowledge into instant recall and searches for specifics in real time, so Allison is always sharp, never slow, and never forgets.
Allison knows your business cold the moment the phone rings. Core knowledge is loaded instantly — no warm-up, no delays, no "let me look that up" for basic questions.
20 facts or 20,000 — Allison starts every call with a synthesized understanding of your business, then searches for specifics in real time. Your knowledge base grows, the agent stays sharp. You never configure this. It just works.
Upload PDFs, docs, manuals. Allison searches them in real-time during calls using retrieval-augmented generation.
Structured Q&A that Allison draws from during calls. Add, edit, and organize from the dashboard.
Knowledge is clustered around call intents via context connections — Allison pulls the most relevant info for each conversation.
Edit your knowledge base in the dashboard. Changes take effect on the next call — instantly.
Book, reschedule, confirm — through natural conversation
Callers say when they want to come in. Allison checks availability, books the slot, and sends confirmation — all without transferring to a human.
Connect multiple Google Calendars or Calendly event types. Map each to specific team members, locations, and services.
“Can I come in Tuesday afternoon?” — booked. No forms, no hold music, no back-and-forth.
“I’d like to see Dr. Smith” — Allison checks Dr. Smith’s calendar. “Next available massage?” — checks all therapists at once.
Callers can move or cancel appointments through conversation. Policy enforcement built in.
Allison checks availability across calendars before offering times. No double-bookings, no stale data.
Full control over when calls reach a human
Configure exactly when and how Allison hands off to your team. Set conditions, choose actions, define fallbacks — every escalation path is yours to design.
Trigger on caller sentiment, keywords, call duration, repeated failures, topic match, or custom conditions.
Warm transfer, cold transfer, callback, voicemail, support ticket, or team notification. Your choice.
If the primary action fails, automatically fall through to the next. No dead ends.
Rules evaluate in order. First match wins. Full control over which conditions take precedence.
Control exactly what Allison says when escalating. “Let me connect you with someone who can help.”
Want AI to handle everything? Turn off escalation entirely. Allison manages every call end-to-end.
Connect your tools. No code required.
One-click OAuth for popular platforms. Custom HTTP endpoints for everything else. Allison reads from and writes to your systems in real-time during calls.
Google Calendar, HubSpot, Calendly, Zapier — connect with a single click. Credentials stored securely.
Connect any API as a skill. Allison can read and write to any system you authorize.
Set up credentials once, reuse across multiple integrations. No duplicate configuration.
Every call automatically logged with summary, intent, outcome, and extracted data.
Allison doesn’t just look things up — she takes actions. Books appointments, creates tickets, updates records.
Know what happened — and how well your agent performed
Every call gets an AI-generated summary with intent, outcome, and actions taken. Watchtower scores every call on five quality dimensions and rolls them into a single health score — so you never have to wonder if your agent is doing a good job.
Every call summarized automatically. Intent, outcome, actions taken, and key details extracted.
At-a-glance view in call history: “Appointment Booking → Resolved” — no digging required.
Chat-bubble style transcripts. Easy to scan, search, and review.
Export call history with date filters. Get your data out whenever you need it.
Total calls, answer rate, AI-handled percentage, average duration, agent health score — all in one view.
Every call scored on resolution, accuracy, professionalism, sentiment, and escalation. One health score tells you everything. Learn more →
Performance report in your inbox every Monday. Instant alerts if your health score drops. No monitoring required.
Enterprise-grade protection on every plan
Structural data isolation, encrypted credentials, audit logging, and abuse protection — all built in from day one. Not an add-on. Not an upgrade.
Impossible for one agent to access another client’s data. Enforced at database, runtime, prompt, and tool layers.
Credentials and sensitive data encrypted at rest with industry-standard encryption.
Every tool call, every data access, logged for compliance review. Full traceability.
Automatic detection of abusive callers, prompt injection attempts, and spam. Rate limiting per caller.
Dead-air calls detected and terminated gracefully. Your costs stay controlled.
Allison ends calls cleanly when done. No runaway billing from lingering connections.
Built with healthcare, legal, and financial use cases in mind. Enterprise compliance options available — contact us to discuss.
One account. Every office.
Run multiple locations from a single account — even a single phone number. Allison knows every location’s address, hours, team, and services, and helps callers with whichever one they need.
Add as many locations as you need. Each gets its own schedule, team, and knowledge. No per-location fees.
One phone number can serve every location. Allison asks which location the caller needs — or figures it out from context.
Assign team members and call groups to specific locations. Calls route to the right office automatically.
Org-wide policies and FAQs apply everywhere. Location-specific details like address, hours, and parking are scoped to each office.
Different hours for each office. Different holidays. Different seasonal closures. Each location runs on its own schedule.
From first call to live agent in minutes
Call Allison, tell her about your business, and she builds your agent automatically. Log in to a dashboard that’s 80% done. Refine, connect integrations, go live.
Describe your business in a 15-minute call. She captures your requirements and generates your agent.
Knowledge base, FAQs, intents, policies, schedules, and escalation rules — generated from your conversation.
Review, refine, and manage everything from a clean web interface. No command line, no code.
Questions about configuration? Call Allison from the dashboard. She knows the platform inside and out.
Every feature is configurable through the UI. Technical founders love it. Non-technical founders need it.
Call Allison right now. In 15 minutes, she'll know your business and your agent will be ready to configure.