Answering services use human operators reading scripts. Your agent uses AI that knows your business inside out.
Operators read from scripts. They can't answer "do you accept Delta Dental?" unless it's on the script.
Hold times during peak hours. Your callers wait behind other businesses' callers.
Per-call pricing makes costs unpredictable. A busy month means a surprise bill.
Every feature below is included on every plan. No add-ons, no feature gates.
Your agent knows your business — not a script. Facts, FAQs, policies, documents, all searchable in real time.
No hold time. No queue. Every call answered instantly, even during peak hours.
Flat monthly rate with included minutes. No per-call fees. No surprise bills.
Every call handled the same way. No bad days, no new hires learning the ropes, no script mistakes.
No scripts to write. Call Allison, describe your business, and your agent is built from the conversation. Switch from an answering service in an afternoon.
Answering services can't tell you how calls went. Watchtower scores every call on resolution, accuracy, professionalism, sentiment, and escalation — and sends you a weekly report.
Your agent answers in a voice and name you choose, included on every plan. Hear the voices →
80% of businesses use some form of voice agent, but only 21% are satisfied. Most are stuck on answering services that can't answer real questions.Source: Deepgram / Opus Research, 2025 State of Voice AI Report
Save $2,400-$7,200/year
Published entry plans at established live-receptionist services run roughly $250–$330 per month for 30 calls or 50–100 receptionist minutes (verified from vendor pricing pages, July 2026), with additional usage billed per call or per minute on top. Because human labor is what's metered, included quantities are small and costs rise quickly with volume. AI services typically include far more usage at a lower price.
It depends on the calls. Humans remain better at open-ended judgment and emotionally difficult conversations. An AI agent answers instantly with no hold time, handles unlimited simultaneous calls, keeps the same quality at 3am as at 3pm, and costs a fraction as much. Many businesses get the best of both by letting the AI answer first and escalate to their own team when a call genuinely needs a person.
Most are billed per minute of talk time, some per call, and a few by other units. Allison bills per minute: plans include 200–1,500 minutes with additional minutes at $0.10–$0.15, and the invoice itemizes every call so you can verify it against your call log.
Yes. Allison books directly into your connected calendar during the call, on every plan. Traditional services vary: some take messages for you to call back, and some offer booking as a paid add-on.
White-glove setup
Custom API integrations, webhooks, CRM sync, escalation design — designed, wired, and tested on live calls. Included with any plan. No setup fees.
Call Allison, describe your business, and she'll build your agent. Or sign up and configure it yourself.