Your stylists are with clients. The phone rings. Your agent books the appointment, answers pricing questions, and keeps your chair full.
Stylists can't answer the phone mid-service. That's 6-8 hours/day of missed calls per stylist.
Online booking doesn't work for everyone. Many clients — especially older demographics — prefer to call.
A salon with 5 stylists doing 6 appointments each loses $100-300 daily from missed booking calls.
Every feature below is included on every plan. No add-ons, no feature gates.
Books by stylist, service type, and time preference. "I need a cut and color with Maria" — done.
Answers questions about services, pricing, and what's included. No more "can I call you back?"
Handles cancellations and reschedules with your cancellation policy enforced automatically.
Captures new client details and preferences. First appointment starts with context.
Tell Allison your services, stylists, pricing, and cancellation policy. Your agent handles booking by stylist preference, states your cancellation policy when clients call to change plans, and answers pricing questions — all while your team is with clients.
Your agent answers in a voice and name you choose, included on every plan. Hear the voices →
Appointment booking by stylist preference — "I want Maria for a blowout"
Service and pricing questions — "How much is balayage?"
Rescheduling — "I need to move my Thursday appointment"
New client intake — capturing preferences, allergies, and contact info
Product inquiries — "Do you carry Olaplex?"
Your knowledge base is fully customizable from the dashboard.
Plans run $99 to $399 per month and include 200 to 1,500 call minutes, with additional minutes at $0.10 to $0.15 depending on the plan. There is no per-stylist charge, no per-location fee, and no setup fee, so a three-chair shop and a twelve-chair shop on the same plan pay the same. Billing is per connected minute and every one is itemized against the call it came from.
Yes. Each stylist can have their own calendar attached to them, so "I want Maria for a balayage" checks Maria's availability rather than the shop's. If the caller has no preference, the agent can check several stylists' calendars in one step and offer the first opening. Your catalog durations are part of what the agent knows, so it proposes a realistic block for a two-hour color rather than treating every service the same.
It answers from your catalog, not from guesswork. Each item carries a price (fixed, starting-at, a range, hourly, or "call for quote"), a duration, and optional add-ons through modifier groups, so "how much is balayage" gets your number and "does that include a toner" gets your answer. Anything you would rather quote in person can be marked as varies, and the agent says so instead of inventing a figure.
Yes. The agent looks the booking up from the caller's phone number, reads it back before touching anything, then cancels or moves it on the stylist's calendar once the caller confirms. Your cancellation policy lives in the knowledge base, so the agent states your actual terms when a client calls late rather than improvising them. Be aware it does not hard-block a late cancellation: it tells the client the policy and completes the change, leaving the fee decision with you.
White-glove setup
Custom API integrations, webhooks, CRM sync, escalation design — designed, wired, and tested on live calls. Included with any plan. No setup fees.
Call Allison, describe your business, and she'll build your agent. Or sign up and configure it yourself.