Consultations Book the Day You Call Back.

Med spa callers are shopping today. Allison answers every call, books consultations, and routes clinical questions to your licensed staff so the booking lands while the caller is still on the phone.

The consultation booked today closes; the callback tomorrow does not

Med spa callers are price-shopping in real time. The clinic that books the consultation while they are on the phone wins the appointment; the one that calls back tomorrow finds the slot already filled elsewhere.

Your front desk is checking patients in, processing memberships, and handling pre and post-treatment instructions. The new caller is on hold or in voicemail.

Clinical questions need a licensed provider, not a receptionist. Generic answering services either guess or take a message, and both lose the caller.

How Allison Solves This

Every feature below is included on every plan. No add-ons, no feature gates.

Consultation Booking

Books Botox, filler, laser, and coolsculpting consultations into your calendar with the treatment of interest captured so the consult runs prepared.

Treatment FAQ

Answers common questions on Botox results, filler types, laser downtime, and pricing ranges from your knowledge base so the caller gets the basics without waiting on staff.

Clinical Escalation

Side-effect calls, post-treatment concerns, and provider questions route immediately to your licensed staff. Allison handles intake, not clinical advice.

Membership Inquiries

Captures membership plan questions, renewals, and gift card purchases and routes them to the right person on your team.

Get Started in 15 Minutes

Tell Allison your treatment menu, provider credentials, membership plans, and what counts as a clinical escalation. Booking-ready in 15 minutes with FAQ coverage.

Quality You Can See

A missed booking is silent revenue loss. Watchtower scores every call for booking conversion and clinical-routing accuracy so you see exactly where the funnel leaks.

Built for Med Spa Answering Service

Botox consult: "I have never had Botox, how much is it and what should I expect?"

First-time booking: "I want to book a consultation for filler, when do you have an opening?"

Post-treatment concern: "I had laser yesterday and my skin is red and tender, is that normal?"

Membership renewal: "My membership is up next month, can I switch plans?"

Gift card: "I want to buy a gift card for my friend's birthday"

Example Knowledge Base

Services
Botox, fillers, laser hair removal, coolsculpting, microneedling, chemical peels, hydrafacial.
Providers
Dr. Mendez (MD), Casey (RN), Jordan (NP). All injectable services performed by RN or above.
Consultation Fee
Free 30-minute consult, applied as credit toward treatment if booked same day.
Membership
Glow Plan: 12 sessions a year, includes 15% off all add-ons.
Post-Treatment
All clinical concerns route to the provider on duty. Do not answer "is this normal" type questions; escalate.

Your knowledge base is fully customizable from the dashboard.

Common Integrations

Aesthetic Record, Boulevard, Mindbody (med spa management)
Square for membership and gift card processing
Zapier for clinical escalation SMS to the provider on duty

See all integrations →

Ready to Get Started?

Call Allison, describe your business, and she'll build your agent. Or sign up and configure it yourself.

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