Med spa callers are shopping today. Your agent answers every call, books consultations, and routes clinical questions to your licensed staff so the booking lands while the caller is still on the phone.
Med spa callers are price-shopping in real time. The clinic that books the consultation while they are on the phone wins the appointment; the one that calls back tomorrow finds the slot already filled elsewhere.
Your front desk is checking patients in, processing memberships, and handling pre and post-treatment instructions. The new caller is on hold or in voicemail.
Clinical questions need a licensed provider, not a receptionist. Generic answering services either guess or take a message, and both lose the caller.
Every feature below is included on every plan. No add-ons, no feature gates.
Books Botox, filler, laser, and coolsculpting consultations into your calendar with the treatment of interest captured so the consult runs prepared.
Answers common questions on Botox results, filler types, laser downtime, and pricing ranges from your knowledge base so the caller gets the basics without waiting on staff.
Side-effect calls, post-treatment concerns, and provider questions route immediately to your licensed staff. Your agent handles intake, not clinical advice.
Captures membership plan questions, renewals, and gift card purchases and routes them to the right person on your team.
Tell Allison your treatment menu, provider credentials, membership plans, and what counts as a clinical escalation. Booking-ready in 15 minutes with FAQ coverage.
A missed booking is silent revenue loss. Watchtower scores every call for booking conversion and clinical-routing accuracy so you see exactly where the funnel leaks.
Your agent answers in a voice and name you choose, included on every plan. Hear the voices →
Botox consult: "I have never had Botox, how much is it and what should I expect?"
First-time booking: "I want to book a consultation for filler, when do you have an opening?"
Post-treatment concern: "I had laser yesterday and my skin is red and tender, is that normal?"
Membership renewal: "My membership is up next month, can I switch plans?"
Gift card: "I want to buy a gift card for my friend's birthday"
Your knowledge base is fully customizable from the dashboard.
White-glove setup
Custom API integrations, webhooks, CRM sync, escalation design — designed, wired, and tested on live calls. Included with any plan. No setup fees.
Call Allison, describe your business, and she'll build your agent. Or sign up and configure it yourself.