Lead qualification, candidate screening, patient intake, tenant pre-screening, client onboarding. Any structured first-touch conversation, run consistently on every inbound call.
Your team improvises the script, so the script gets followed inconsistently. Half the information you wanted to capture is gone by the end of the day.
The most expensive calls happen at the worst times. After-hours leads, candidates calling on lunch break, new patients calling on a Saturday. Voicemail loses them.
A paper or PDF intake form catches what the caller takes the time to fill in. It misses the context a conversation surfaces in seconds.
Every feature below is included on every plan. No add-ons, no feature gates.
Define the questions, the order, and the field each answer maps to. The same script runs the same way every time, on every call.
Every answer captured as a structured field, not just a transcript. Name, contact, qualifying answers, fit signal, hand-off route.
When the call ends, the captured record lands where it belongs. Hiring inbox, sales CRM, scheduling system, or a webhook to your own stack.
Every applicant, lead, patient, or tenant gets the same questions in the same order. Consistency is the protection for both sides.
Tell Allison about the conversation you want her to run in a discovery call. Provide the questions, the order, and where the captured record should go. She builds it. You log in to a dashboard that's 80% configured and refine from there.
Every intake call is automatically scored on completeness, accuracy, professionalism, and sentiment. If the agent ever skips a required field or mishandles a caller, Watchtower flags it and you see it in the weekly digest.
Define the conversation: the questions to ask, the order, and what each answer maps to
Add the knowledge the agent needs to answer caller questions during the script
Set the routing: who gets notified when, with what fields, via email or webhook
Point your existing phone number at Allison (or get a fresh one)
Every inbound call runs the script. The captured record lands in your inbox or system the moment the call ends
Call Allison, describe your business, and she'll build your agent. Or sign up and configure it yourself.