Mobile mechanics work in driveways and parking lots, not at desks. Allison answers every call, captures the vehicle and the problem, and books the job so you can wrap the one you are on.
Mobile mechanics work in driveways and lots, with one hand on a tool and the other on a part. The phone rings during a brake job and the new lead goes to voicemail.
Voicemail does not capture vehicle make, model, year, or the actual problem. By the time you call back, the customer either booked the next mobile mechanic or drove to the corner shop.
Repeat customers and warranty calls land alongside new quotes. Without routing, all three sit in the same voicemail queue.
Every feature below is included on every plan. No add-ons, no feature gates.
Captures year, make, model, mileage, current symptoms, and prior repair history so you can quote accurately before driving out.
Confirms the customer is inside your service area before booking, and quotes a travel charge if they are outside it.
Books jobs into your day with the right time block for the work, drops the address into the route, and confirms with the customer.
Recognizes warranty calls on prior work, captures the original job and current issue, and routes to your callback queue with the history attached.
Tell Allison your service area, what vehicles and repairs you take on, your diagnostic fee, and your warranty terms. Quote and booking ready in 15 minutes.
A miscaptured quote is a drive-out that loses money. Watchtower scores every call for quote accuracy and service-area handling so the calls that should have closed actually do.
No-start: "My car will not start, can you come out today?"
Brake quote: "I need brakes on a 2018 Civic, what would that cost?"
Battery: "I think I just need a battery, can you swap it on-site?"
Warranty: "You did my alternator last month and now the dash light is back on"
Fleet inquiry: "We have a small fleet of vans, do you do commercial work?"
Your knowledge base is fully customizable from the dashboard.
Call Allison, describe your business, and she'll build your agent. Or sign up and configure it yourself.