Independent hotels, B&Bs, and vacation rentals lose bookings to chain front desks that never sleep. Allison answers every call, captures the reservation inquiry, and handles the FAQ so the booking does not wait for morning.
Travelers shop at night. They check rates after dinner, compare three properties, and book the one they could reach. Voicemail means the booking goes to the chain across the street.
Innkeepers and small property owners cannot be the front desk, the housekeeper, and the breakfast cook at the same time. The phone has to ring somewhere with a person at the other end.
A generic answering service does not know your rates, your pet policy, or whether your suite has a hot tub. They take a message; you call back the next day and find the guest already booked elsewhere.
Every feature below is included on every plan. No add-ons, no feature gates.
Captures arrival and departure dates, party size, room or suite type preference, and special requests so you can quote and confirm without playing phone tag.
Recognizes weddings, family reunions, and corporate retreats. Captures the group size, dates, and contact, and routes to your events coordinator.
Answers parking, breakfast, check-in time, pet policy, accessibility, and amenities questions from your knowledge base so callers get the information without waiting on staff.
Reads local recommendations, dining options, and area highlights from your knowledge base so guests planning a stay get the picture before they book.
Tell Allison your rooms, rates, policies, and the local recommendations you want guests to hear. Booking-ready in 15 minutes, day or night.
A booking lost to a chain is a guest who may never come back. Watchtower scores every call for booking conversion and FAQ accuracy so you can see exactly how independent properties stack up.
Reservation inquiry: "Do you have a room for two adults, Friday and Saturday next week?"
Group rate: "We have 15 people coming in for a family reunion, can you do a group rate?"
Parking question: "Is parking included or do I need to pay extra?"
Pet policy: "I have a small dog, is that okay?"
Cancellation: "I need to cancel my reservation for next week, what is the policy?"
Your knowledge base is fully customizable from the dashboard.
Call Allison, describe your business, and she'll build your agent. Or sign up and configure it yourself.