Cleaning calls are quote-driven and scheduling-heavy. Allison answers every call, captures the home and frequency, and books the recurring service so your team focuses on the homes, not the phone.
Cleaning company owners are often in homes themselves, especially in the early years. The phone rings during a job and the quote goes to voicemail. The caller hires the next service.
Your team is at residences all day. The new commercial lead, the recurring reschedule, and the move-out quote all land while no one is at the office line.
Generic answering services do not know square footage matters or that move-out cleans are priced differently. The quote gets miscaptured and your office calls back from scratch.
Every feature below is included on every plan. No add-ons, no feature gates.
Captures square footage, number of bedrooms and bathrooms, frequency, deep vs. recurring, and pet or allergy considerations so your quote is accurate the first time.
Books one-time cleans and recurring service into your calendar with the right time slot for the job size and team availability.
Handles routine cancels and reschedules without your office. Captures the reason so you can spot churn patterns before they hit the bottom line.
Recognizes commercial inquiries (offices, retail, post-construction) and routes them to your commercial estimator instead of running them through residential quoting.
Tell Allison your service area, pricing structure, service types, and what counts as a commercial lead. Quoting and booking ready in 15 minutes.
A miscaptured quote is a job that does not close. Watchtower scores every call for quote accuracy and booking conversion so you see exactly where the funnel leaks.
Recurring quote: "How much for biweekly cleaning of a 2,000 square foot home?"
Move-out deep clean: "I am moving out Saturday and need a deep clean for the deposit"
Recurring reschedule: "My Tuesday cleaning needs to move to Thursday this week"
Commercial inquiry: "We have a 5,000 square foot office, what would weekly service cost?"
Allergy-sensitive: "My kids have severe allergies, what products do you use?"
Your knowledge base is fully customizable from the dashboard.
Call Allison, describe your business, and she'll build your agent. Or sign up and configure it yourself.