Plans, Pricing, and AI Minutes

Allison Voice has three plans. Every plan includes the full platform — unlimited locations, phone numbers, team members, integrations, knowledge entries, concurrent calls, and Watchtower quality scoring. The only difference between plans is the number of included AI minutes per month.

The Plans

Starter — $99/month

• 200 AI minutes included
• $0.15 per additional minute

Professional — $199/month

• 500 AI minutes included
• $0.12 per additional minute

Business — $399/month

• 1,500 AI minutes included
• $0.10 per additional minute

Save 10% with annual billing on any plan.

How AI Minutes Are Counted

AI minutes count only when your agent is actively engaged — greeting callers, listening, reasoning, and speaking. Time that doesn't count:

• Ringing — the time before the call connects
• Hold time — if a caller is on hold
• Human-to-human conversation — after a call is transferred, the human portion doesn't count
• Voicemail playback — listening to a voicemail greeting

Rounding is applied once per billing period, not per call. A 30-second call isn't rounded up to a full minute.

Additional Minutes

If you use more than your included minutes, additional minutes are billed at the per-minute rate for your plan. There is no circuit breaker — your agent never stops answering the phone because you hit a limit. Additional minute charges appear on your next invoice.

No Hidden Fees

• No setup fees
• No per-location fees
• No per-phone-number fees
• No integration fees
• No feature gates between plans
• Cancel anytime, no contracts

Changing Plans

You can upgrade or downgrade your plan at any time from the billing dashboard. Upgrades take effect immediately. Downgrades take effect at the start of your next billing period.